SHIPPING & DELIVERY INFORMATION
Orders placed during the Chinese New Year Holidays will be late. Expected delay time up to 12 working days.
We apologize for this inconvenience to you, and we appreciate your understanding as we continue to improve our customer experience.
SHIPPING COUNTRIES
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. This is the list of countries we can currently ship to:
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
SHIPPING & DELIVERY TIME
Shipping time varies by location. Most of our deliveries arrives between 8 & 15 business days but some countries do take longer, these are our estimates:
LOCATION | ESTIMATED SHIPPING TIME |
United States, Canada & Europe | 8-15 Business days |
Australia, New Zealand, Asia | 10-18 Business days |
Max delivery time – 22 business days.
*This doesn’t include our 2-4 day processing time.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages.